I have a RMS-MDI-868 which alarms for Device timeout, goes back, and again alarms, goes back, alarms again etc. about once an hour. Should I replace the device?
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RMS-MDI-868 Device timeout
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Please see the attached event list and see the trouble shooting.
Many thanksAttached Files
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It's v1.0 so I have downloaded the new firmware, note: it's not available under the micro site but under the RAG site. Placed it in folder Document according to the manual. But when I go to Option - Firmware update it says No new firmware available. Need help!
The device is in Rotronic Demo-Cloud , DEV-1830Last edited by Kjell Enbuske; 27-03-2019, 15:53.
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How do I import the .bin firmware file? From the manual "Import a .bin firmware file for the devices. The file will automatically be saved under documents and will automatically be used when for the firmware update option stated above."Last edited by Kjell Enbuske; 28-03-2019, 11:06.
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Dear Kjell,
Your device is disabled. and Firmware update could not be executed. Radio field strength too weak. [-110dBm]. you need to enable your device and to get it in good range to mke the update.
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ME_Rotronic Could you advise why one can not update the Firmware for DEV-1830 on demo-cloud? Firmware version is alreaded uploaded .
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