Print Screen 1

Under Groups, the user can select the group where the notifications need configuration. The notifications are:

•E-Mail: If multiple users are selected, all E-Mails are sent out at the same time.

•SMS: If multiple users are selected, all SMS's are sent out at the same time.

•Telephone call: If multiple users are selected, RMS will call one user after the other until the event is inhibited or closed.

Once a group is selected, the page will populate with the necessary information.

In the system group, users can only receive notifications for errors inside and outside work hours.

The user has the following options:

•Up: Move a user up (mainly for telephone calls).

•Down: Move a user down (mainly for telephone calls).

•Delete: Delete a user from the notification.

•Save: Save settings.

•Inherit from higher level group: This tick box can be selected should the user have the same notification settings everywhere.

Print Screen 2

When selecting the work hour settings, the daily work hours can be defined.

Print Screen 3

Add a new public holiday by clicking on add public holiday, add a name and date.

Update V2.8.0:

Public Holidays Repeate yearly

•Holidays can be marked as "Yearly recurring" -> on each year, on the same date, there will be an holiday. (e.g. define holiday on 1.1.2025 and now every 1.1.xxxx will be a holiday)

•This is only valid "into the future" so if the holiday date is set to 1.1.2025, then 1.1.2024 will not be a holiday

Print Screen 4

Outside of the system group, users can receive notifications for reminders, warning, alarms and errors inside and outside work hours.

Click on add user to add a user and a notification.

Update V2.8.0

Update V2.8.0

Notification throttling

In case of alarms stay open active for a longer period and the system is configured to send out alarm notification per email repeating to many user, it happens that several thousands email requests are open and strain the system.

The notification throttling reduces the repeating email notification increasing the notification interval until 24h - see as follows:

•New Alarm, repeat Interval = System settings

•After 10 repeats, repeat Interval = 10min (10min after begin of alarm)

•After 20 repeats, repeat Interval = 20min (1h)

•After 30 repeats, repeat Interval = 30min (5h)

•After 40 repeats, repeat Interval = 1h (10h)

•After 50 repeats, repeat Interval = 2h (20h)

•After 60 repeats, repeat Interval = 4h (40h)

•After 70 repeats, repeat Interval = 6h (80h)

•After 80 repeats, repeat Interval = 8h (140h)