<< Click to Display Table of Contents >> Navigation: Help > Troubleshooting > Using RMS > RMS Device is no longer visible within the Device Settings |
When looking under Tools>Setup>Devices, the devices are no longer visible.
If using the Rotronic public cloud, this means that the devices have been added to another account. Please check to see if the devices have been returned to your service partner for trouble shooting/testing/calibration.
The measuring points can have a status "OK" and must not be in timeout.
The last update can be longer that the set timeout.
The devices need to be paired to the cloud again. The replace function will not work due to the fact that no devices are available with RMS.
Recommendation: archive the old measuring points.