<< Click to Display Table of Contents >> Navigation:  Help > Troubleshooting > Using RMS > When generating a device inventory file an error.txt file is generated

When the users tries to download the device inventory file and an error.txt file is generated, it is due to one of the devices in the group not being setup correctly. If possible, carry out the device inventory of the sub groups to help establish the group/device/(s) with the issue. Once corrected, the user will be able to download the device inventory.