Help > Cloud/SaaS Topics > SaaS/Cloud - IT Compliance > Monitoring, Logging and Security Incident Management

Does the system maintain a verifiably accurate Network Time Protocol (NTP) time source?

•Yes, the system used with default configuration from Windows and synchronises the time with time.windows.com.

Is a 2-factor authentication for the management of the cloud service used?

•Yes.

Is a comprehensive 24/7 monitoring of cloud services regarding security and availability Issues, as well as prompt reaction to attacks and security incidents setup?

•Yes.

Are reports on security incidents or information on security incidents that could affect the customers available?

•Yes.

Are administrators activities logged and monitored?

•Yes.

Is this log file Information provided to the customer for access of these administrators to customer data?

•No.