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  • Error 1935

    Have you encountered this issue before? Error 1935 while installing HW4. Running Windows 7 SP1 32-bit. Running .NET 4.5.1. Have tried installers for HW4 v3.8 and v3.9.

    Attached Files

  • #2
    Hi Justin,

    unfortunately I cannot open your NET.docx.
    But maybe this tipp could be helpfull.
    • Note your licence key
    • Deinstall HW4 again
    • open Windows explorer -> Show hidden files/folder
    • Goto to C:\user\youruser\AppData\Roaming -> delete the folder Rotronic_HW4 (licence key will be lost)
    • Install HW4 again.

    Comment


    • #3
      I'm also having this issue on trying initial install. Running Windows 10.
      Attached Files

      Comment


      • #4
        Originally posted by ME_Rotronic View Post
        Hi Justin,

        unfortunately I cannot open your NET.docx.
        But maybe this tipp could be helpfull.
        • Note your licence key
        • Deinstall HW4 again
        • open Windows explorer -> Show hidden files/folder
        • Goto to C:\user\youruser\AppData\Roaming -> delete the folder Rotronic_HW4 (licence key will be lost)
        • Install HW4 again.
        Before doing these steps, ensure, that you are logged in as a local administrator and the only person who is logged in. You need to be the local administrator to download and install, domain admin won't go. If multiple user are logged in, please restart the computer and log in as administrator.
        Best Regards
        Support
        ROTRONIC AG
        Support-RH@rotronic.ch

        Comment


        • #5
          The error code 1935 typically indicates a problem with the .NET Framework installation or compatibility.

          Download the latest version of HW4 from the official website.
          Before installing, make sure to uninstall any previous versions of HW4 from your system.
          Then, try installing the new version of HW4.
          If the issue persists after trying these steps, you may need to contact the HW4 support team for further assistance. They might be able to provide more specific guidance based on your system configuration and the error you're encountering.

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          • #6
            Thanks for your tutorial EssaMattou. I have tried and it's worked.

            Comment


            • #7
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              Eggy Car

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