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RMS is a monitoring system based on server application and database. The cloud version is hosted by Rotronic, but the on premise version will be installed on customer's existing IT infrastructure. Due to the diversity and complexity of the IT system of different customers, we have faced many issues during installation. This post serves as a checklist or a knowledge database about the IT requirements for RMS installation. This post will be maintained by anybody in the team whenever new knowhow is available in regards to IT requirement for RMS installation. When updating, don't forget to fill in the change log at the end of this post.
Basic requirements
as written in the installation manual, following requirements regarding hardware, software and browser shall be fulfilled.
Hardware
Standard:
For RMS systems with less than 50 measuring points and 5 active users, minimum requirements:
OS and Software
Browser
The RMS supports the following web browsers:
User rights for RMS installation
Special settings
Static content
Change log:
Basic requirements
as written in the installation manual, following requirements regarding hardware, software and browser shall be fulfilled.
Hardware
Standard:
- Processor: Core I7 or equivalent
- Memory: Min. 16GB
- HDD: Min. 100GB
For RMS systems with less than 50 measuring points and 5 active users, minimum requirements:
- Processor: Core I3 or equivalent
- Memory: Min. 4GB
- HDD: Min. 32GB
OS and Software
- Windows Server 2012 or newer (virtual server also possible)
- SQL Express 2008 R2 or SQL Server 2008 (or newer)
- .Net Framework 4.6.1 or newer
- IIS 7.5 or newer
- TLS v1.2 if SMS/Phone notification is needed
- For systems with more than 100 measuring points, it is recommended to install the database and RMS web server on separate computers. Smaller systems can also achieve better performance in this way.
- Please note that live monitoring and the alarm functions stop working completely when the database or web server is shut down, e.g. for a Windows update. If this is not acceptable, both servers must be implemented redundantly.
- SQL Express allows a maximum database size of 10GB. This corresponds to about 200 million measured values. For larger volumes of data, the commercial SQL Server version must be used.
Browser
The RMS supports the following web browsers:
- Microsoft Internet-Explorer, Version 11 or later.
If the "compatibility mode" is on, IE behaves as version 9. This is lower than the
minimum required version IE 11 (actually IE 10), and therefore RMS SW gives alarm
as if an old IE version is applied.
minimum required version IE 11 (actually IE 10), and therefore RMS SW gives alarm
as if an old IE version is applied.
- Mozilla Firefox, Version 40 or later
- Google Chrome, Version 43 or later
User rights for RMS installation
- Windows account: User shall have admin right on the Windows Server. If using separate servers for RMS application and SQL database, admin right is required on both servers.
- SQL database account: easiest way is to login as sa (system administrator). If this due to IT policy not possible, then the SQL database account shall have
- the right for creating new database e.g. "rms"
- full right for this newly created database
- the right for creating new user e.g. "rmsUser"
- the rights to assign this newly created user the rights to access the newly created database
Special settings
Static content
- with Windows server 2016 or later, default setting of "Static content" has been changed to "disabled". Set "Static content" manually.
- add picture here!!!
- FIPS Key must be disabled in local security policy
- add picture here!!!
- JavaScript shall be enabled on the browser. With some links you can easily test whether it's enabled or not e.g. https://www.whatismybrowser.com/dete...script-enabled
Change log:
- 20190402; Jia Shen; Initial revision
- 20190404; Jia Shen; added requirement for "TLS v1.2"