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I forgot my RMS login Password

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  • I forgot my RMS login Password

    I forgot my Password, how to retrive it?

    Best Regards
    Support
    ROTRONIC AG
    Support-RH@rotronic.ch

  • #2
    Log in by using another administrator and reset the password in the user setup
    If there is no way to log in, then the password can be cleared in the database:
    1. Log in to the SQL Server management Studio
    2. Open the Database RMS
    3. Open the Table "dbo.Users" (Right click, edit first 200 rows)
    4. Clear the content in the column "Password" for the desired user
    Best Regards
    Support
    ROTRONIC AG
    Support-RH@rotronic.ch

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    • #3
      While I understand the frustration of losing a password, relying solely on retrieval options can sometimes be risky. Strengthening account security with multi-factor authentication or a password manager might be more effective long-term solutions.

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