I forgot my RMS login Password

[Support]

I forgot my Password, how to retrive it?

[Support]

Log in by using another administrator and reset the password in the user setup
If there is no way to log in, then the password can be cleared in the database:

1. Log in to the SQL Server management Studio
2. Open the Database RMS
3. Open the Table "dbo.Users" (Right click, edit first 200 rows)
4. Clear the content in the column "Password" for the desired user

[JaimeAnderson]

While I understand the frustration of losing a password, relying solely on retrieval options can sometimes be risky. Strengthening account security with multi-factor authentication or a password manager might be more effective long-term solutions.

[robertpspeece]

Thanks a lot for the clear explanation! I was stuck and didn’t know how to reset my password, but your steps really helped. I used the SQL Server method, and it worked perfectly. I’m back into my account now. Really appreciate the quick support, keep up the great work! legends