Hello,
I am trying to confirm an alarm via an external supervision system.
To do this, I found an Events API that would confirm an alarm but I can't get it to work. I manage to generate a Token with the RequestType "Events", but when I send the confirm command with Events.ashx, it gives me an error.
Do you know how to use this API?
Then, I noticed that there was possibility to confirm an alarm directly in SQL. I did an insert in the Confirms table and an Update in the AlarmItems table, but I don't know how to generate the Hash column. Is there a way to generate this Hash code via a script? Without this Hash, the alarm line in the RMS turns red.
For integration into the supervision system, the solution with SQL is preferred.
Thanks in advance for your feedback
I am trying to confirm an alarm via an external supervision system.
To do this, I found an Events API that would confirm an alarm but I can't get it to work. I manage to generate a Token with the RequestType "Events", but when I send the confirm command with Events.ashx, it gives me an error.
Do you know how to use this API?
Then, I noticed that there was possibility to confirm an alarm directly in SQL. I did an insert in the Confirms table and an Update in the AlarmItems table, but I don't know how to generate the Hash column. Is there a way to generate this Hash code via a script? Without this Hash, the alarm line in the RMS turns red.
For integration into the supervision system, the solution with SQL is preferred.
Thanks in advance for your feedback
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