Case 358

[James]

Question:
I am getting wireless device timeouts within a small room.

Possible Root Cause:

1. The metal in the room and the position of the gateways and loggers is causing communication issues.

Solution:

1. Move all devices to ensure a direct line of contact.
2. If in a critical area, switch to LAN devices.
3. Check with a spectrum analyser to see if other wireless signals are being sent.