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Case 356

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  • Case 356

    Question:
    I have removed the batteries from my data logger. When I add them, I get measurement values during the time that the batteries were not in the logger.

    Possible Root Cause:
    1. Within the audit trail, the event "measuring time not valid" occurs. The logger time is then synchronised with the server time. However as the logger logged the values prior to the synchronisation, the data with an unsynchronised time stamp is generated a
    Solution:
    1. Review events when the battery was removed or no power available ("device timeout" events) and review the time synchronisation events within the audit trail to ensure that the data within the system is correct and comment the "read out data" event accord
    Link:
    The software audit trail event overview: https://service.rotronic.com/manual/...soverview.html

    Additional Information:
    When the battery is placed into the logger, the logger carry's on running using the last time stamp before the battery was removed.
    The logger time is synchronised with the server time over the gateway.
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