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Case 342

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  • Case 342

    Question:
    The help tab is not appearing in my software?

    Possible Root Cause:
    1. The software has not been configured to include the help tab.
    Solution:
    1. Open the web.config file, search for the <appSettings> tag and add the following lines:
      <add key="HelpCenterUrl" value="https://service.rotronic.com/forum" />
      <add key="HelpVideoUrl" value="https://www.rotronic.com/en-ch/rms/video-tutorials-rms" />
      <add key="HelpManualUrl" value="https://service.rotronic.com/manual" />
    Additional Information:
    Only valid in the software >V2.0.
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