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Case 319

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  • Case 319

    Question:
    The allocate gateway event in the audit trail is not showing the dBm levels.

    Possible Root Cause:
    1. No data was sent to this gateway and as of such, the allocate gateway event will reoccur, back to the original gateway.
    Solution:
    1. Upgrade to the software >V2.0.0 for an improved gateway allocation function.
    Additional Information:
    Up to V1.3.3: If the data logger has better reception from one gateway compared to another, it will switch straight away.

    As of the V2.0.0: The average of the last 5 RSSI values is taken. If one value is missing, the average RSSI value will be reduced by 10. The gateway will be switched if the difference is >=15dB (or 10dBm if the RSSI <-90dBm).
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