Case 318

[James]

Question:
I want to move to another physical server, what do I have to do to carry on monitoring?

Solution:

1. The LAN devices need to be updated with the web service details: the host and the path. This update is done with the RMS-CONFIG software. The device needs to be disabled to carry out this step.
2. We suggest the following steps (if using the same SQL server):
3. Backup the DB.
4. Setup the new web.server Stop IIS for now
5. STOP via IIS on old web.server
6. Start IIS on new web server and confirm web-site works (although live data will be down)
7. Be sure to update the paths in RMS>Setup>System
8. Edit one gateway host name and confirm reconnection
9. Proceed with updating all LAN devices

Additional Information:
The devices remain in the same place and the network remains the same, only the server details (including IP address are different).