Case 205

[James]

Question:
Wireless device is not connecting automatically to the gateway.

Possible Root Cause:

1. Wireless device settings are not correct.
2. Gateway settings are not correct.
3. Device defect.

Solution:

1. Pair the wireless device again. 1) Push on the wireless device's button for 8s, the LED should flash red. 2) In the RMS software, add a new device. As the device is already paired with the system it should reappear with the same settings.