Case 494

[James]

Question:
Can I reset the pending error and alarm counters?

Solution:
Yes, please restart the service manager.

[Nell10]

I tried to restart the service manager but all pending alarm and error was still there.

[Jeremy Wingate]

To clarify the resetting only corrects for a bug related to incorrect values in the pending alarms and error measurement points. The pending alarms / errors measurement points should match the values of active alarms / errors as per the event summary at the top right of the page.

[DumbleJum]

To clarify the resetting only corrects for a bug related to incorrect values in the pending alarms and error measurement points. The pending alarms / errors measurement points should match the values of active alarms / errors as per the event summary at the top right of the page.

Fnaf

I need additional information to assist you understand and handle the situation. What type of trouble are you facing? Provide specifics regarding the error messages, symptoms, or odd behavior you're experiencing.