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Case 453

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  • Case 453

    Question:
    I am not able to add a layout picture in RMS.

    Possible Root Cause:
    1. Document path in the RMS setup is incorrect.
    2. The IIS_IUSRS permissions for the file folder are incorrect.
    3. The IIS_IUSRS permissions for the IIS are incorrect..
    Solution:
    1. The document path should be: c:\inetpub\wwwroot\rms_files
    2. The IIS_IUSRS should have read/write permissions for the file folder.
    3. Set wService application with administration rights for IIS_IUSRS.
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