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  • Case 429

    Question:
    Using the following setup, I can't generate a JSON token:

    {
    "UserID": "USR-96",
    "Username": "xxx",
    "Password": "xxx",
    "RequestType": "DataHistory",
    "ExpirationDays": 30
    }

    Possible Root Cause:
    Incorrect request.

    Solution:
    Remove the USR- from the UserID:

    {

    "UserID": "96",
    "Username": "xxx",
    "Password": "xxx",
    "RequestType": "DataHistory",
    "ExpirationDays": 30
    }

    Additional Information:
    https://service.rotronic.com/forum/forum/rms-system/1012-extract-data-using-the-api-function-of-rms#post1012
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