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Please find below the most common problems with the associated troubleshooting.

There is also some additional information, which can be fund in the HygroLab FAQ and HC2(A)-AW FAQ.

 

1. Why is the measuring taking so long?

2. Why the HygroLab / System stopps the measurement?

3. Measuring / calibrating over 50% (0.5 aw) HC2A-AW the measurement is not accurate. Why is that?