Wrong License Key Serial Number

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Wrong License Key Serial Number

Should the RMS serial number require updating, please follow the steps.

 

Step 1

When loading a new license, the message wrong license key serial number appears:

 

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Step 2

In the SQL database, under the dbo.Companies table, update the serial number and account key:

update rms serial number

Step 3

Restart the RMS service and the AppPool.