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When working with RMS certain URL's must be white listed to ensure that the products are able to communicate with the server and vice versa, but also for various third party connections.
When working with the RMS Cloud below V1.2.1 or not working with encrypted devices over port 80:
http://rms.rotronic.com/wService/wService3.DeviceService.svc
http://rms.rotronic.com/wService/rmsService3.DeviceService.svc
When working with the RMS Cloud above V1.2.1 and encrypted devices over port 80:
http://rms.rotronic.com/wService/wService3.DeviceServiceEnc.svc
http://rms.rotronic.com/wService/rmsService3.DeviceServiceEnc.svc
The data from the server will return from the server's IP address: 156.67.38.83, please ensure to also white list the necessary URL's based upon the device encryption.
When not working with the RMS Cloud, but an on-premis solution, the "rms.rotronic.com" must be replaced with the server IP/DNS.
When working with the SMS and telephone option over port 443:
Please see here
https://service.rotronic.com/manual/saasitrequirements.html