Step 1

Open the "Services" as Administrator:

Right click on the server RMS Service Manager (Instance: RMS_8091) and click on Properties:

Step 2

Select Log On and select This account and add the Admin user and password for an account that has access to the SQL-Server:

Step 3

Under the IIS under Application Pools, right click on RmsAppPool and click on Advanced Settings:

Step 4

1. In Advanced settings, open Identity.

2. Select "Custom account" and click on "Set..."

3. Add an Admin user and password for an account that has access to the SQL server.

Step 5

Option 1: Software Installation Testing.

 
Option 2, only if RMS is not on C:: IIS and Permission Configuration not on C:.