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For on-premise solutions, please update the system Web service details as well as the documentation path.
oWeb service host: server IP address.
The documentation path should be: C:\inetpub\wwwroot\RMS\Files but can be adapted if required.
Please see with your IT team for more details (or the person who installed the RMS software).
The settings are made in the RMS Webpage under "Tools" > "Setup" > "System":
oWeb service host: rms.rotronic.com
oWeb service path: /wService/wService3.DeviceService.svc.