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Case 271

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  • Case 271

    Question:
    The RMS-CONVERTER-100 is not pairing and showing a hostname rms-conv0.

    Solution:
    Return the device to Rotronic AG to be reset.
    Add the serial number by adding the following text into the browser: IPaddress/cmd/setsn?sn=xxxxx. Replace IPaddree with the device IP address and xxxxx with the device serial number.

    Additional Information:
    When the RMS-CONVERTER-100 is not showing a serial number, it means that it has lost its factory configuration.
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