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Case 450

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  • Case 450

    Question:
    I get an error message error while loading an image in the layout.

    Possible Root Cause:
    The documentation path doesn't have the correct rights for the application pool.

    Solution:
    Ensure that the documentation path (C:\inetpub\wwwroot\RMS\Files) found under the system settings has read/write rights for the application pool.

    Additional Information:
    Please see support case 365.
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