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If the SAML 2.0 Login is not working, please check in the database that there is no empty space before the username:

 

SELECT * FROM [RMS].[dbo].[Users] where CompanyId = 1 and UserName = ' Test-Person'

Will not work because of the space.

 

SELECT * FROM [RMS].[dbo].[Users] where CompanyId = 1 and UserName = 'Test-Person'

Will work because there is no space

Example: Your username = Test-Person