Place Order/Upgrade Dialog

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Place Order/Upgrade Dialog

Step 1

New license: Select the customer: Customer View Functions.

Upgrade license: Select the existing license: License View Functions.

Step 2

Select category:

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•CLD-EX: The Rotronic exclusive cloud. Please contact Rotronic AG for pricing.

•WEB: The on-premis solution.

•Cloud: The SaaS solution.

Step 3a

Select the product Cloud:

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Select a Base Product:

•Product: A product for the selected category can be selected.

•Description: Included options for the selected product are displayed.

•Start date: Date as of when the license starts.

•Valid for: License period.

•PO: Internal PO to Rotronic, the invoice will state this PO.

•Remarks: used for any notes or messages.

 

Fields marked with an * are mandatory

 

Cloud licenses are active immediately start date relates to billing start. You may use a future start date to include setup time. For example:

•Order date = 15/JAN/2021

•Start date = 01/FEB/2021

Step 3b

Select the product Web:

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Select a Base Product:

•Product: A product for the selected category can be selected.

•Description: Included options for the selected product are displayed.

•RMS Version: Version of the software that is compatible with the license (Please state only the major and minor version numbers: x.x).

•PO: Internal PO to Rotronic, the invoice will state this PO.

•Remarks: used for any notes or messages.

 

Fields marked with an * are mandatory

Step 4

Select the options:

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All options for the selected category are displayed. For existing licenses previous upgrades will be included.

 

Options WEB:

•RMS-WEB-EXP: Enable the export of data in chronological order. Required when exporting data to OSISoft PI.

•RMS-WEB-DEL: Enables deletion of older data that is being placed into a data historian. WARNING data will be deleted from the SQL database if this option is selected!!!

•RMS-WEB-MAP: Access to the mapping function (additional price).

•RMS-WEB-XDA-20: Access to the telephone/SMS notification function, including 20 notifications (additional price).

•RMS-WEB-XDA-100: Access to the telephone/SMS notification function, including 100 notifications (additional price).

•RMS-WEB-XDA-T: Access to the telephone/SMS notification function (additional price).

•RMS-WEB-XDM: Defines how many months data is stored for (maximum 120 months). Required in combination with the RMS-WEB-DEL.

•RMS-WEB-XDMP: Additional measuring points (additional price).

•RMS-WEB-XDU: Additional users (additional price).

 

Options CLD:

•RMS-CLD-XDA-20: Access to the telephone/SMS notification function, including 20 notifications (additional price).

•RMS-CLD-XDA-100: Access to the telephone/SMS notification function, including 100 notifications (additional price).

•RMS-CLD-XDA-T: Access to the telephone/SMS notification function (additional price).

•RMS-CLD-XDM: Defines how much memory is required (in years).

•RMS-CLD-XDMP: Additional measuring points (additional price).

•RMS-CLD-XDU: Additional users (additional price).

 

Additional Notes to RMS WEB/CLD XMA-*:

Options are NOT stackable

The Number in * refers to the included notification per Month. Additional Invoices are charged if exceeded.

Additional Units may vary.

 

Updated 29.04.2024

Step 5

Complete the SLA/SaaS contract:

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All details here will be added to the SLA/SaaS contract:

•SLA/SaaS type: A SLA/SaaS type for the selected category can be selected.

•Start Date: Enter the date where the SLA/SaaS contact starts. If placing an order during the month, Rotronic will automatically start the SLA/SaaS on the first day of the next month.

•Price per year: End user price for the SLA/SaaS.

•Currency: Currency.

•Payment: Yearly or monthly payment option.

•Period: simply add 0, this field is not required.

•Software cost: Cost for software (optional).

•Hardware cost: Cost for hardware (optional).

•Hardware: List of hardware used (optional).

 

Fields marked with an * are mandatory if the SLA/SaaS Type is not "None"

 

You may use a future start date based on estimated project delivery date:

•Order date = 15/JAN/2021

•SLA Start date = 01/FEB/2021

Step 6

Summary:

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