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<< Click to Display Table of Contents >> Navigation: Help > Wireless Topics > Wireless Installations in RMS > Wireless Installation - Hardware > Event Monitoring > Event Overview > Allocate Gateway |
Event Name |
Allocate Gateway |
|---|---|
Meaning |
A different gateway has been allocated to a wireless device. |
Possible root cause |
1) A new gateway with a better signal than the original one has been detected and therefore chosen by the wireless device. 2) The original gateway is offline and communication changes to another gateway. |
Action |
No action is required in case this message is expected. |
Comment |
This event can only occur if the gateways are setup to create a redundancy (same Network ID and Channel). |
To ensure that this function is activated, make sure that the "Allocate gateway" function is activated in the "Events setup" within RMS. This menu can be found under: https://<server>/RMS/Setup/SetupEvents.aspx.