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Case 318

Thread #894 | 2020-06-23 05:29 UTC | James | replies: 0
Post #1 | 2020-06-23 05:29 UTC | James
Question:
I want to move to another physical server, what do I have to do to carry on monitoring?

Solution:
  1. The LAN devices need to be updated with the web service details: the host and the path. This update is done with the RMS-CONFIG software. The device needs to be disabled to carry out this step.
  2. We suggest the following steps (if using the same SQL server):
  3. Backup the DB.
  4. Setup the new web.server Stop IIS for now
  5. STOP via IIS on old web.server
  6. Start IIS on new web server and confirm web-site works (although live data will be down)
  7. Be sure to update the paths in RMS>Setup>System
  8. Edit one gateway host name and confirm reconnection
  9. Proceed with updating all LAN devices
Additional Information:
The devices remain in the same place and the network remains the same, only the server details (including IP address are different).

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