Case 315
Question:
When an alarm occurs, the group of people that should get the E-Mail are not being notified. The audit trail states that there is an error. The test E-Mail works and E-Mail in other groups work.
Possible Root Cause:
When an alarm occurs, the group of people that should get the E-Mail are not being notified. The audit trail states that there is an error. The test E-Mail works and E-Mail in other groups work.
Possible Root Cause:
- A user E-Mail address is incorrect.
- Review all E-Mail addresses.
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