Rotronic RMS Forum

Case 456

Thread #1074 | 2021-02-05 11:06 UTC | James | replies: 0
Post #1 | 2021-02-05 11:06 UTC | James
Question:
For the past few days, I am getting a large number of data gap events.

Possible Root Cause:
  1. Please see the audit trail event overview and work through the different cases: https://service.rotronic.com/manual/audittraileventsoverview.html
  2. Check the infrastructure with IT department, network problem, server problem etc.
  3. Check the audit trail for server time changes.
  4. Check if Network Time Protocol (NTP) is used to synchronize the date in the VMWare.
Solution:
Various solutions possible based upon the root cause.

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