Case 429

Thread #1035 | 2021-01-05 14:31 UTC | James | replies: 0

Post #1 | 2021-01-05 14:31 UTC | James

Question:
Using the following setup, I can't generate a JSON token:

{
"UserID": "USR-96",
"Username": "xxx",
"Password": "xxx",
"RequestType": "DataHistory",
"ExpirationDays": 30
}

Possible Root Cause:
Incorrect request.

Solution:
Remove the USR- from the UserID:

{
"UserID": "96",
"Username": "xxx",
"Password": "xxx",
"RequestType": "DataHistory",
"ExpirationDays": 30
}

Additional Information:
https://service.rotronic.com/forum/forum/rms-system/1012-extract-data-using-the-api-function-of-rms#post1012

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