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  • Firmware update not working

    I am trying to update my firmware on the software version 1.2. Using a https connection. Everytime it indicates an error and the firmware is not updated. Can you tell me why and how to resolve this issue?

  • #2
    1.1Firmware update with HTTPS)

    Here is the description of the HTTPS problem
    For the firmware update, the device accesses the path "... / RMS / Setup / FirmwareDownload.ashx" to download the firmware file. However, if a redirect to HTTPS is set up this will not work because the device does not support HTTPS (not technically possible)
    Workaround:

    The following path must be excluded from the HTTPS redirect:"/RMS/Setup/FirmwareDownload.ashx"

    Maybe it's an option the whole "/Setup" Exclude directory from the redirect. Then this would be the necessary entry in web.config Insert before the last line::
    <system.webServer>
    <rewrite>
    <rules>
    <rule name="Force HTTPS" enabled="true" stopProcessing="true">
    <match url="(.*)" ignoreCase="true"/>
    <conditions logicalGrouping="MatchAll">
    <add input="{HTTPS}" pattern="off" />
    <add input="{REQUEST_URI}" pattern="/Setup/" negate="true" />
    </conditions>
    <action type="Redirect" url="https://{HTTP_HOST}{UNENCODED_URL}" appendQueryString="false" />
    </rule>
    </rules>
    </rewrite>
    </system.webServer>
    Best Regards
    Support
    ROTRONIC AG
    Support-RH@rotronic.ch

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